About Booking, Pricing and Cancellation
If you have any questions before booking, please feel free to contact us via e-mail: karmela@zagrebgourmet.com or give us a call at +385 99 6651 561.
The Zagreb Gourmet service can be canceled free of cancellation fees at the latest 7 days before the scheduled food tour or cooking class. If cancelled between 3 and 6 day before the scheduled food tour or cooking class, a 50 percent cancellation fee will be charged. If you cancel within 2 days before the scheduled departure, a 100 percent cancellation fee is due.
Considering our logistics and the arrangements we have with the venues for the cooking class or that we visit on our tours, we are unable to offer refunds on short notice. In order to issue a refund on tours or cooking classes canceled up to 6 days in advance, cancellation must be made via e-mail.
Cancellations made more than 24 hours prior to the city tour commencement are eligible for a refund for the full value of your booking. Cancellations received within 24 hours of departure are not eligible for refunds.
You do not have to print your voucher. A confirmation on your phone will be fine!
About the Food Tour
The meeting point is in front of the Visitor Center – Tourist Information Centre at Ban Jelačić Square 11.
The longer tour takes about 6 hours and involves a lot of standing. Some children/ages have a limited attention span that might be challenged by our story and food/wine tasting. We kindly ask that parents, by knowing their children best, decide or judge on their own whether the tour is appropriate for their children.
About the Cooking Class
The meeting point is in Kuhaona culinary studio. The address is Opatovina 13 (above Dolac market).